[ 01 ]MSP

Managed services that keep production steady

OnesDev MSP coverage for the apps and infrastructure you already run — proactive monitoring, patching, backups, security hygiene, and a team that responds when something breaks.

What we manage

  • Application & infrastructure health
  • Patch & vulnerability windows
  • Backup integrity and restore drills
  • Security baselines and access hygiene
  • Incident triage with clear SLAs
  • Monthly ops reporting stakeholders can read

[ 02 ]Capabilities

Why build with OnesDev?

Operational ownership after launch — not just tickets. We watch, patch, restore, and escalate with playbooks your team can follow.

01//FEATURE

24/7 Monitoring

Uptime, latency, error budgets, and capacity signals with alerts that reach humans — not noise queues.

02//FEATURE

Patch & Hardening

Scheduled OS, runtime, and dependency patches with change windows and rollback paths.

03//FEATURE

Backup & DR

Verified backups, restore tests, and recovery objectives aligned to your risk tolerance.

04//FEATURE

Incident Response

SLA-backed triage, containment, and post-incident notes so the same failure does not repeat.

05//FEATURE

Security Hygiene

Access reviews, secret rotation support, vulnerability follow-ups, and baseline hardening.

06//FEATURE

Ops Reporting

Clear monthly summaries: incidents, patches, capacity trends, and recommended next work.

Signal moving · FEATURE · step 1/6

[ 03 ]Technology

Stacks we ship with

01//STACK

CloudWatch

AWS metrics & alarms

02//STACK

Grafana

Dashboards & SLOs

03//STACK

PagerDuty / Opsgenie

On-call & escalation

04//STACK

Datadog / New Relic

APM & infra signals

05//STACK

AWS Backup

Backup & restore

06//STACK

Runbooks

Documented response

Signal moving · STACK · step 1/6

[ 04 ]Process

Delivery process

  1. Discover

    Inventory systems, owners, SLAs, and the real failure modes that matter to the business.

  2. Baseline

    Stand up monitoring, backup checks, access hygiene, and a shared severity model.

  3. Operate

    Run the retainer: patches, reviews, alert response, and weekly health checks.

  4. Respond

    Handle incidents with clear ownership, communication, and evidence-based recovery.

  5. Report

    Share trends, risk, and backlog so leadership sees value — not just ticket volume.

  6. Improve

    Close reliability gaps; hand deeper platform work to DevOps or AWS when needed.

Looking for something else? Browse all services →·msp

Related note

MSP Coverage That Keeps Production Steady

MSP is how you run day to day — monitoring, patches, backups, and a team that picks up when production breaks.

Read article →

[ 08 ]Contact

Need a team on the other side of the pager?

Tell us what you run today — apps, AWS accounts, and pain points — and we'll propose an MSP retainer with clear SLAs.

  • Project consult and estimate
  • Aim to reply within 20 min
  • Confidential discussions under NDA when needed

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